Privacy Policy

1. Introduction

Welcome to DesignKit ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share when you use our website, mobile application, and related services (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. By using our Services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, business name, and profile details you provide during registration.
• Usage data: app interactions, features used, templates selected, download history, and device identifiers.
• Content you upload: logos, images, text, and brand assets you add to create designs.
• Technical data: IP address, browser type, operating system, app version, and crash logs.
• Communications: messages you send to our support team via email, chat, or phone.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the DesignKit platform and creative tools.
• Personalize templates, recommendations, and festival alerts for your industry.
• Send service updates, security alerts, and promotional messages (you may opt out of marketing).
• Respond to support requests and resolve disputes.
• Detect fraud, abuse, and violations of our Terms & Conditions.
• Comply with applicable laws and regulatory requirements in India and other jurisdictions.

4. App Functionality & Data Handling

The following outlines how user data is handled across specific features and user flows within the DesignKit application:

• User Registration: When registering, you provide basic account information which is required to create your profile and personalize your experience.
• Political Category: If you use the application for political profiles, you may provide information such as your designation and protocol to customize designs for election campaigns, birthdays, and public meetings.
• Business Category: If you use the application for a business (e.g., shops, real estate, education), you may provide business-related information to customize designs for your specific category.
• WhatsApp Category Requests: If your category is unavailable, you may voluntarily contact us via WhatsApp to request it. Information shared through WhatsApp is used solely to understand and fulfill this request.
• Image Designs & Videos: You can customize Image Designs and Videos by changing colours, fonts, sizes, and adding text. You may also upload User-Generated Content such as your own photos and logos.
• User-Generated Content: Photos, logos, names, and text you upload are processed solely to provide editing and customization features. We do not control how you share exported designs through third-party applications after downloading them.

5. How We Share Information

We do not sell your personal information. We may share data only in these circumstances:

• Service providers: cloud hosting, analytics, and customer support partners bound by confidentiality agreements.
• Legal requirements: when required by law, court order, or government authority.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice where required by law.
• With your consent: when you explicitly authorize sharing, such as publishing designs to social platforms.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide Services. Uploaded designs and account data may be stored until you delete them or close your account, subject to backup and legal retention periods.

We may retain anonymized or aggregated data indefinitely for analytics and product improvement.

7. Security

We implement industry-standard safeguards including encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we encourage you to use strong passwords and keep your login credentials confidential.

8. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of data we hold about you.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us at info@designkit.com. We will respond within a reasonable timeframe as required by law.

9. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will delete it promptly.

10. Third-Party Links & Services

Our app and website may contain links to third-party sites or integrate with social platforms (e.g., WhatsApp, Instagram). We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before sharing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated via email or in-app notice.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

DESIGN KIT STUDIO, Pune
Email: designkitofficial@gmail.com